Reference
Schneider, J., & Meske, C. (2017). Gender Differences in Enterprise Social Network Usage and Transformation over Time. Paper presented at the International Conference on Information Systems (ICIS). (VHB_3: A)
Publication type
Paper in Conference Proceedings
Abstract
Digital social networks play an increasingly important role in organizations. Such enterprise social networks (ESN) allow users to form and join groups and the exchange of messages within or across such groups. ESN are said to improve communication and collaboration across boundaries, therefore increasing the flow of information, exchange of knowledge and establishment of social capital. In this paper, we investigate ESN and gender. For male and female ESN users, we analyze differences in terms of general activity, cross-gender interaction, communication style and network structure. We provide evidence of our research in progress using more than 107,000 messages posted by more than 7,000 users across over 650 groups on an ESN. We show results that indicate existing gender differences, e.g. in terms of language style and network structure, and describe the next steps to analyze cross-gender interaction and communication over time.
Persons
Organizational Units
- Institute of Information Systems
- Hilti Chair of Business Process Management