Developing a Maturity Model for Service Systems in Heavy Equipment Manufacturing Enterprises

External Documents

• Link to original source

Reference

Neff, A. A., Hamel, F., Herz, T. P., Uebernickel, F., Brenner, W., & vom Brocke, J. (2014). Developing a Maturity Model for Service Systems in Heavy Equipment Manufacturing Enterprises. Information and Management, 51(7), 895-911. (ABDC_2022: A*; ABS_2021: 3; VHB_3: B)

Publication type

Article in Scientific Journal

Persons

• Prof. Dr. Jan vom Brocke

Organizational Units

• Institute of Information Systems
• Hilti Chair of Business Process Management

DOI