4408141: C15 Process Analysis

Beschreibung

Short description
The course focuses on process analysis, including approaches and methods for designing, analyzing and simulating processes in organizations.

Topics

• Introduction to process analysis
• Process modeling and design
• Process flow analysis
• Process simulation

Lernergebnisse

• Students will know how processes can be modeled, analyzed, and simulated.
• Students will know basic methods of process modeling in order to analyze, design, and implement information systems in organizations.
• Students will use methods of process flow analysis and simulation in order to analyze, design, and improve business processes in organizations

Lehrmethoden

• The module integrates theoretical knowledge and practical skills in an interactive lecture.
• The e-learning platform Moodle will be used throughout the course for the dissemination of course material and discussions.

Literatur

Compulsory reading

• Laguna, M. & Marklund, J. (2013): Business Process Modeling, Simulation and Design, CRC Press: Boca Raton.

• vom Brocke, J. & Rosemann, M. (Eds.) (2014). Handbook of Business Process Management. Springer: New York.