Externe Links
Referenz
vom Brocke, J., Mendling, J., & Recker, J. (2008). Value-Oriented Process Modelling. Towards a Financial Perspective on Business Process Redesign. Paper presented at the 14th Americas Conference on Information Systems (AMCIS 2008), Toronto, CA. (VHB_3: D)
Publikationsart
Beitrag in Konferenztagungsband
Abstract
To date, typical process modeling approaches put a strong emphasis on describing behavioral aspects of business operations. However, they often neglect value-related information. Yet, such information is of key importance to strategic decisionmaking, for instance in the context of process improvement or business engineering. In this paper we propose a valueoriented approach to business process modeling based on key concepts and metrics from operations and financial management. A simple case study suggests that our approach facilitates managerial decision-making in the context of process re-design.
Forschung
- Wertorientiertes Prozessmanagement
- internes Projekt, seit Januar 2008
Das Denken in Prozessen hat sich bewährt, um Arbeitsabläufe über Abteilungsgrenzen hinweg zu gestalten. Konzepte wie Total Quality Management, Continuous Improvement und Total Reengineering sind ... mehr
Mitarbeiter
Einrichtungen
- Institut für Wirtschaftsinformatik
- Hilti Lehrstuhl für Business Process Management