A current article in the Financial Times Germany summarizes international studies and opinions on the increasingly relevant challenge of change management (e.g., by IBM, Capgemini, and Software AG). “The challenge in particular is to consider the people when designing the transformation process” says Professor Jan vom Brocke, who was invited to contribute his viewpoint to the article. Jan vom Brocke holds the Martin Hilti Chair of Business Process Management and is further Head of the Institute of Information Systems at the University of Liechtenstein. During the past years, he intensively studied issues related to the design of transformation processes, with a special focus on IT-driven business transformation (e.g. in the filed of Enterprise Content Management Systems).
A current article in the Financial Times Germany summarizes international studies and opinions on the increasingly relevant challenge of change management (e.g., by IBM, Capgemini, and Software AG). “The challenge in particular is to consider the people when designing the transformation process” says Professor Jan vom Brocke, who was invited to contribute his viewpoint to the article. Jan vom Brocke holds the Martin Hilti Chair of Business Process Management and is further Head of the Institute of Information Systems at the University of Liechtenstein. During the past years, he intensively studied issues related to the design of transformation processes, with a special focus on IT-driven business transformation (e.g. in the filed of Enterprise Content Management Systems).
65 percent of the respondents of an IBM study indicate the change of both mindset and attitude as a main barrier for successful transformation projects. Jan vom Brocke also acknowledges that 30 to 40 percent of transformation initiatives fail because of an insufficient consideration of employees. He further describes the success factors and activities he and his team identified in several case studies organized around the regional competence centers in Liechtenstein and discusses what the qualification is that today’s change managers should have. The Institute of Information Systems in Liechtenstein will continue and intensify their research on business transformation: Jan vom Brocke is a founding member of a global initiative of SAP AG, where a Thought Leadership Network on the subject of Business Transformation is currently built up.
The Financial Times Germany ranks among the most important business journals in the German-speaking region. Article link: http://www.ftd.de/unternehmen/industrie/:change-management-widerstaende-ueberwinden/50136154.html