Prof Dr Jan vom Brocke and Theresa Sinnl publish recent research findings in the Business Process Management Journal (BPMJ). In their paper entitled “Culture in Business Process Management: A Literature Review”, the authors provide an overview of existing research on culture in BPM.
Prof Dr Jan vom Brocke and Theresa Sinnl publish recent research findings in the Business Process Management Journal (BPMJ). In their paper entitled “Culture in Business Process Management: A Literature Review”, the authors provide an overview of existing research on culture in BPM. They develop a framework on culture’s role in BPM that serves as a basis for future research in the area of a widely under-researched topic.
Culture has been recognized in both theory and practice as an important success factor in BPM initiatives, yet researchers have not systematically engaged with the specifics of the culture phenomenon in BPM. Thus, the authors conducted a structured literature review that builds on major sources of the BPM community including the BPM Journal, the BPM Conference and central journal / conference databases. Based on existing research, they derive a framework called the BPM-Culture-Model which provides an orientation for managerial practice helping to identify dimensions of possible conflicts in BPM initiatives that are based on cultural aspects. It thus aims at raising awareness regarding potentially neglected cultural factors in BPM.