Managing Business Processes in Times of Continuous Change. Balancing Emergence and Control

Reference

vom Brocke, J., Franzoi, S., Kipping, G., & Grisold, T. (2025). Managing Business Processes in Times of Continuous Change. Balancing Emergence and Control. CONTROLLING - Zeitschrift für erfolgsorientierte Unternehmenssteuerung, 37(1), 11-17. (VHB_3: D)

Publication type

Article in Scientific Journal

Abstract

Organizations need to continuously adapt their business processes to keep pace with dynamic changes in their business environments. This implies that Business Process Management (BPM) needs to shift from static process models and governance structures to ephemeral process conceptualizations.We propose the ‘BPM Sandwich Model’, which balances between top-down control and bottom-up emergence in modern BPM.

Persons

• Prof. Dr. Jan vom Brocke
• Gregor Kipping, MSc
• Sandro Franzoi, MSc

Organizational Units

• Liechtenstein Business School